Individual Subscribers (access not provided through your institution)
All individual subscriber inquiries, including technical support and the purchasing of new subscriptions, should be routed to our Online Customer Service team at OnlineCustomer_Service @ mheducation dot com or by phone at 1-888-307-5984 (toll-free, U.S. only) or 1-614-759-3663 (outside the U.S.) between 8 AM and 5 PM Eastern Standard Time. Please be sure to specify to which site your question pertains.
OnlineCustomer_Service @ mheducation dot com is the only email address which is monitored for individual subscriber inquiries.
Key Contacts for Current Institutional Subscriptions
Access and password issues: Please contact User Services at userservices @ mhprofessional dot com
Technical support: Please contact the Platform Support Team by clicking here. Please be sure to specify to which site your question pertains.
For renewal information (including pricing): digitalsales @ mhedu dot com
For marketing materials and assistance: digitalmktg @ mhprofessional dot com
Not sure who to contact? Have comments or feedback you would like to share? Use our feedback form and we'll route your question appropriately.
Key Contacts for Purchasing New Institutional Subscriptions and Product Trials
For information regarding trial access, pricing, or placing an order, please see the contact information below.
Web: Visit for institutional requests and trials.
Phone (U.S.): 1-888-307-5984 (toll-free, U.S. only) or 1-614-759-3663 (outside the U.S.)